This regulation defines the general conditions and method of providing electronic services through the casedrop.eu website.

The owners of the website are: AjinWare, NIP: 6342861062 REGON: 364198980, ul. Przedwiośnie 7/9, Katowice 40-315, Poland. Contact with the owner of the website is possible via: email ([email protected]), traditional mail (ul. Przedwiośnie 7/9, Katowice 40-315), and a contact form.

The regulation is continuously available on the casedrop.eu website, allowing for its acquisition, reproduction, and preservation of its content through printing or saving on a storage medium at any time.

The terms used in the regulation mean:
a) Regulation - this regulation;
b) Service/Store - the internet service located at casedrop.eu;
c) Administrator/Seller - AjinWare, NIP: 6342861062 REGON: 364198980, ul. Przedwiośnie 7/9, 40-315 Katowice;
d) User - an adult natural person using the Service and having the right to use a mobile phone;
e) Account - a part of the Service assigned to the User, through which they can perform specific actions within the Service;
f) Service - a paid or unpaid electronic service on the website;
g) Item/Skin - a virtual resource without real, physical form, used exclusively in the game Counter-Strike: Global Offensive;
h) Client - a User who is a consumer within the meaning of Article 22[1] of the Civil Code;
i) Steam - an internet service located at steamcommunity.com.

3.1 Using the Service means any action leading to the User becoming acquainted with the content contained in the Service.

Using the Service is possible under the condition of meeting the following minimum technical requirements by the teleinformation system used by the User:
- a computer or mobile device with internet access;
- access to email;
- the latest version of a web browser with enabled support for Cookies and JavaScript.

By using the Service, the User is obligated to:
- use the Service in accordance with the provisions of applicable law and the regulations;
- not provide or transmit content prohibited by law, e.g., content promoting violence, defaming or violating the personal rights and other rights of third parties;
- not exploit any potential errors in the Service;
- use the Service in a manner that does not disrupt its operation, in particular by using specific software or devices;
- not send spam or place spam in the Service;
- use any content posted in the Service only for personal use;

Only Users who have reached the age of 18 can use the Service.

If a User detects an error in the operation of the Service, they are obligated to immediately report this to the Administrator. A User who knowingly exploited an error in the Service is obligated to immediately return the Items they won and were paid out due to the error, within 14 days from the date of exploiting the error. If it is found that the User exploited an error in the Service without reporting it to the Administrator, the Administrator has the right to confiscate the equipment and not allow the payout of accumulated Items.

The User cannot use codes from popular creators under the risk of the removal of such code.

In the case of having multiple Accounts, it is prohibited to receive daily bonuses and abuse any free functions of the Service on more than one Account. Any abuses detected on more than one Account may result in the permanent blocking of all Accounts owned by the User at the time of detection of the violation.

The Service does not operate and is not intended for users from Denmark. The use of the Service by users from Denmark is prohibited, and any such user will be blocked from the Service.

Any fraud and attempts at such actions should be reported immediately to the relevant law enforcement authorities. Although such activities are beyond the scope of the Service, the Administrator takes all necessary actions to clarify such situations and cooperates with law enforcement agencies.

Starting from December 8, 2020, Skins can only be withdrawn to the Account from which the Crates were opened. The User, after contacting the administration, has the possibility to withdraw Skins to another Account only in the case of a block on the main Account, e.g., VAC - to change the trade link, proof of payment from the bank account is required.

The Administrator is entitled to block the Account for 14 days for data verification after detecting suspicious transactions and other activities on the Account.

In the event of a User's violation of the provisions of the Regulations, the Administrator may terminate the contract for the provision of Services with a 14-day notice period.

All rights to the Service, including proprietary copyrights, intellectual property rights to its name, domain, as well as logos, belong to the Administrator, and their use may only occur with the Administrator's consent.

Disseminating materials as mentioned in paragraph 1 above, without the Administrator's consent, will constitute a violation of proprietary copyright and will entail the obligation to pay applicable damages to the Administrator.

The User can use the Service 24 hours a day, 7 days a week.

The service of managing an Account on the website is available after logging in through Steam.

The Administrator enables Users with an Account to access the following Services: account top-up, purchase of Items in the Store, opening Crates with Items, daily bonus Crates, Crates with discount codes, upgrading Skins, withdrawing Items, participating in contests organized within the Internet Service, and using Premium Account features on the website.

Users can use the contact form service.

The daily bonus service is available to users with active accounts. An active account is one that has topped up its account with a minimum of $2,5 within the last 180 days.

Only active accounts are eligible to claim the daily bonus.

Topping up and using promotional codes is possible after topping up the Account with a minimum of $2,5.

The premium bonus is active only if there is no other active bonus.

Occasional contests and promotions may be organized in the Service, and their conditions will be provided on the Service along with the appropriate regulations.

The User can use the Service through an Account, which they can access by logging in via Steam.

Logging in through Steam is entirely secure and does not involve providing the Service with data such as the User's Steam account login or password. When logging in to the Service via Steam, the Service only receives data such as: SteamID, avatar, Steam nickname.

The User can top up the Account at any time using the following payment service providers: RushPay, SimPay, ZEN, PaySafeCard, and CashBill. We encourage you to familiarize yourself with the regulations of payment service providers, available at the following addresses:
- ZEN: https://www.zen.com/privacy-policy/?hsLang=pl,
- Simpay: https://simpay.pl/uploads/download/documents/polity-prywatnosci.pdf
- Cashbill: https://www.cashbill.pl/o-nas/#polityka-prywatnosci
- Kinguin: https://www.kinguin.net/documents
- G2A: https://www.g2a.com/pl/privacy-policy

Each payment service provider has specified minimum deposits: ZEN: 5 PLN, RushPay: 1 PLN, SimPay: 1 PLN, CashBill: 3 PLN, PaySafeCard: 3 PLN.

The Service uses identity verification for Users through the KYC system and procedures related to anti-money laundering using the AML system. For this purpose, the Internet Service applies 3 levels of User verification through: 1. an email to the email address, 2. a payment to a bank account, with a required confirmation of payment in PDF form, 3. sending a scan of a document (ID card, driver's license, passport, or ID) and a photo of the face.

In order to benefit from special features on the Service, the User can purchase the Premium option.

The Premium Account allows:
a) access to Premium crates;
b) more coins for opening each crate;
c) access to Premium giveaways;
d) better drop in the daily bonus and discounts;
e) Premium icon on live drop;
f) more money when topping up;
g) higher earnings on referrals;
h) Premium support;
i) no mention of casedrop.eu in the nickname;
j) reduced commission on Skin sales.

The Premium Account is active for 30/90/180 calendar days, depending on the purchased package.

The cost of the Premium Account is 10/20/50 PLN/month, to which the payment service provider's commission must be added.

To conclude a purchase agreement for an item, you must:
a) top up the wallet on the Account using the available payment service providers in the Service;
b) after selecting the item, use the 'buy and withdraw' icon to order the item.

An order placed in accordance with 8.1 constitutes a purchase offer, which is subject to acceptance by the Seller. Acceptance of the order results in the conclusion of the agreement.

The Seller informs that the availability of the user-selected Skin depends on the stock from which the Seller obtains Skins.

In case of a problem with delivering the Skin or if the Skin is suddenly unavailable, the Skin will be made available for pickup in the Service's inventory.

In case of an issue with picking up the Skin, contact the Seller.

The purchased item, which is available, must be picked up within 14 days.

To withdraw the item, the User must first top up their wallet with 10.00 wPLN. This amount should be added to the payment service provider's commission.

The User can use discounts offered by the Service, with their validity being 24 hours.

Skins available in a crate with the StatTrak™ designation can be drawn, but at the same time, items without StatTrak™ are also available in this group.

If the drawn Skin is unavailable, wait for it, exchange it for another, or sell it and immediately pick up another from the store https://casedrop.eu/sklep.

After selling a Skin, its value is credited to the wallet (90% of the Skin's value), and for a User with a Premium Account, after selling a Skin, its value is credited to the wallet (100% of the Skin's value).

If the majority of the user's balance (over 75% of the balance added from promotional codes) comes from using promotional codes, the possibility of withdrawal through the Store is limited; the user will withdraw their items only through the profile tab.

The User has the option to top up the Account with Polish złoty or US dollars.

The Service allows the User to convert funds from Polish złoty to US dollars and vice versa. Currency conversion will occur automatically when a User who has topped up the Account with Polish złoty starts using the Service outside the territory of Poland or when a User who has topped up the Account with US dollars starts using the Service in the territory of Poland.

After topping up the Account, the User will receive virtual currency wPLN, which can be used for transactions in the Service.

Prices in the Service are quoted in virtual currency wPLN.

Prices for items in the Service should be checked personally each time, as they may differ from those on Steam. Prices are taken from the bitskins service, so Skins may have a lower value when withdrawn to the Steam account than in the Service.

The user account on casedrop.eu is funded exclusively with credits, which are the website's virtual currency. These credits are used to make transactions and use the services offered by the website.

Credits are not and will not be treated as real money, fiat currency or their equivalent. The user acknowledges that the deposited funds are exchanged for virtual credits that can only be used within the website.

Funds accumulated in the user's account in the form of virtual credits cannot be withdrawn, exchanged for money or transferred to other accounts.

The User accepts that any funds credited to the account in the form of virtual credits are used only to use the services offered by the website and cannot be treated as a financial investment.

The Service offers the possibility of purchasing/opening item crates, daily bonus crates, and discount code crates.

Before starting the crate opening procedure, the User declares that they accept its contents and raises no objections in this regard.

The Administrator does not interfere with the process of crate opening by the User.

The Administrator does not guarantee that the value of the crate will be greater than the purchase price of opening the crate.

The consumer may withdraw from the Service provision agreement without giving any reason by submitting a relevant statement within 14 days. Sending the statement to the Administrator before the expiration of this period is sufficient to meet the deadline.

The statement of withdrawal from the Agreement can be sent to the address: ul. Przedwiośnie 7/9, 40-315 Katowice, or via email: [email protected].

After sending the statement of withdrawal from the agreement, the Consumer will receive confirmation of receipt of the statement of withdrawal from the agreement by the Administrator.

The right to withdraw from the agreement by the Consumer is excluded in the case of:
a) the provision of services if the Administrator has fully performed the service with the explicit consent of the consumer, who was informed before the start of the service that, after the performance of the service, they will lose the right to withdraw from the agreement;
b) contracts for the supply of digital content not stored on a tangible medium if the performance of the service has begun with the explicit consent of the consumer before the expiration of the withdrawal period and after being informed by the seller about the loss of the right to withdraw from the agreement.

In the event of withdrawal from the agreement, this agreement is considered not concluded. What the parties provided is subject to return in an unchanged condition, unless the change was necessary within the normal course of business, and in particular to determine the nature, characteristics, and functioning of the item. The return should take place immediately, no later than within 14 days.

The Seller informs that for each performance of a service such as: purchasing an item in the store, opening a crate with items, daily bonus crate, discount code crate, upgrading a Skin, withdrawing an item, before starting its performance, consent will be required, and after the performance, the right to withdraw from the agreement will be lost.

Sample withdrawal from the agreement form:

WITHDRAWAL FORM

AjinWare, ul. Przedwiośnie 7/9, Katowice 40-315, (City).................., (Date)............-......-......

WITHDRAWAL FROM THE AGREEMENT OF MAGAZINE SUBSCRIPTION
I ............................................................
hereby inform about withdrawal from the sales agreement: .............................................................
The date of the agreement is ....................................,
First and last name..................................................
Address........................................................................
Phone number........................................................................
Email.....................................................................


Date......................................................................
Signature........................................

Items are free from physical and legal defects.

The Administrator is liable for defects under the applicable provisions of the law.

Complaints can be submitted in writing to the address: ul. Przedwiośnie 7/9, 40-315 Katowice, or via email: [email protected].

The regulations, in their original wording, come into effect on November 14, 2023.

In matters not covered by the regulations, the provisions of Polish law apply.

The Administrator has the right to change the regulations, information about the change will appear on the main page of the Service and will become effective within 14 days from the date of making the content of the changed regulations available. Any activities carried out on the Service before the changes come into effect are governed by the rules of the previously applicable regulations.

A consumer who is a User has the possibility to use an out-of-court complaint and redress method before the Permanent Consumer Arbitration Court at the Provincial Inspectorate of Trade Inspection in Warsaw. Information on how to access the above mode and procedures for resolving disputes can be found at the following address: www.uokik.gov.pl, in the “Consumer dispute resolution” tab.

If any provision of the regulations is declared invalid by a final court judgment, the remaining provisions remain in force.